Privacy Policy

Who we are

Ignite AI is a sole proprietorship of Cai Benjamin, based in Greenville, South Carolina. We are the party responsible for the information described on this page. You can reach us at caibenjamin500@gmail.com.

What we collect

Information you give us

When you submit the audit request form, we collect what you type into it:

• Your name
• Your business name
• Your email address
• Your phone number, if you choose to give one
• Anything you write in the free-text box
• Whether you ticked the box consenting to receive text messages from us

Only your name, business name, and email address are required. The rest is optional and the form works without them.

Information collected automatically

This site is hosted on Vercel. Like any web host, Vercel records technical details of requests made to the site — including your IP address, the page requested, your browser and operating system, and the time of the request — in server logs it keeps on our behalf. We use these only to keep the site running and to investigate problems.

When you submit the form, we also read your IP address in order to count how many submissions have come from it recently, so that automated systems cannot flood the form. That count is held briefly in memory and is never written to our lead records.

What we do not collect

This site sets no cookies, uses no advertising or analytics trackers, and stores nothing in your browser. There is no Google Analytics, no advertising pixel, no session recording and no cross-site tracking on this site. That is also why you were not asked to accept a cookie banner — there is nothing to consent to.

Why we collect it

To respond to your request

Your form submission exists so that we can contact you about the audit you asked for and prepare for that conversation.

To keep in touch about your enquiry

If you become a client, we use the same contact details to run the work. If you do not, we may follow up a small number of times about the enquiry you made. You can ask us to stop at any time and we will.

To prevent abuse of the form

We use your IP address, transiently, to rate-limit submissions.

We do not use your information to build advertising profiles, and we do not add you to unrelated marketing lists.

Who your information is shared with

We do not sell your personal information and we do not share it for anyone else's advertising. Your form submission is stored in tools we use to run the business:

Google

Your submission is written to a Google Sheet through Google Apps Script, so that we have a record of enquiries.

Notion

A record is also created in our Notion workspace, which is where we track conversations with prospective clients.

Vercel

Vercel hosts this website and processes requests to it, including the server logs described above.

Each of these companies processes the information on our instructions and under its own privacy terms. We may also disclose information where the law requires it, or where it is necessary to establish or defend a legal claim.

Text messages

We only send you text messages if you tick the box on the form asking us to. Ticking it is optional — we will reply by email whether or not you do, and consent to texts is never a condition of working with us.

If you do consent, messages will be about your audit and your enquiry with us. Message and data rates may apply, and message frequency varies. Reply STOP to any message to stop receiving them, or HELP for help. You can also simply email us and ask. We keep a record of whether you consented, and when, so that we can show we had permission.

How long we keep it

If you become a client, we keep your records for as long as we work together and for seven years afterwards, which covers our tax and accounting obligations.

If you do not become a client, we keep your enquiry for up to two years so we have context if you come back to us, and then delete it. You can ask us to delete it sooner.

Your choices

Whatever state or country you are in, you can ask us to do any of the following, and we will:

• Tell you what information we hold about you
• Send you a copy of it
• Correct anything that is wrong
• Delete it
• Stop contacting you

Email caibenjamin500@gmail.com and we will action it within thirty days. We will not charge you for it and we will not treat you differently for asking. We may need to confirm you are who you say you are before we hand over or delete records.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the EU and UK General Data Protection Regulation. The list above is what we offer everyone regardless.

Security

This site is served over HTTPS. The credentials used to write to Google and Notion are held as server-side environment variables and are never sent to your browser. No system is perfectly secure, so please do not send us sensitive information — payment card details, government identification numbers, or health information — through the form. We never ask for those.

Children

This site is for business owners and is not directed at children. We do not knowingly collect information from anyone under 18. If you believe a child has submitted the form, email us and we will delete the record.

Changes to this policy

If we change what we collect or who we share it with, we will update this page and change the date at the top. Material changes will be described at the top of the page.